SALARY: £37,772 - £41,483

CONTRACT TYPE: Permanent

POSITION TYPE: Full time or Job Share

WORKING PATTERN: 35.00 hours per week

MAIN LOCATION: Hybrid (with visits to Thistle House in Edinburgh when required)

This position is hybrid. This means you will primarily work remotely within North Lanarkshire, South Lanarkshire and Dumfries and Galloway with occasional visits to our main office in Edinburgh.

Why apply for this role?

Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform, designed to make a step change in improving the outcomes for infants, children and young people who need us most. Children’s Hearings Tribunal Members play a vital role in Scotland’s society. They listen and make legal decisions for infants, children and young people. They ensure that the young person is at the heart of every decision taken – because every decision, no matter how big or small, has an impact.

You will be joining CHS at a pivotal point, as we continue to implement our new regional tribunal support model that was launched in 2023. Alongside the Regional Tribunal Delivery Manager, Regional Partnership Co-ordinator and our current Area Support Teams you will play a significant role in supporting our Panel Community through change by shaping and implementing wellbeing approaches within the new model, ensuring our volunteer communities are effectively supported.

Working under the guidance of the National Wellbeing Manager, and reporting to the Regional Tribunal Delivery Manager, the successful candidate will join the other Wellbeing Coordinators to deliver consistent approaches to wellbeing support and volunteer management in all the areas in their region.

This new role will be part of the operational delivery team for each of nine new CHS Area Support Team regions across Scotland and will work alongside and support our volunteer community through the change and transition now and in the future. It will help us to provide an enhanced and consistent support structure to better enable our volunteer Tribunal Members to support children and young people throughout Scotland. It will provide a strong foundation to support and enable our Panel Community to deliver our duties from the Children (Care and Justice) (Scotland) Act and the recommendations agreed in the ‘Hearings for Children’ report.

Your role

Reporting to the Regional Tribunal Delivery Manager, the Regional Wellbeing Co-ordinator is responsible for the promotion of wellbeing support needs of Tribunal Members within one of nine regions across Scotland. You will support the Regional Tribunal Delivery Manager and the Regional Partnership Coordinator to deliver the National Convener’s statutory duties for the provision of Children’s Hearings across a dedicated region in Scotland to a consistent high-quality standard.

The core purpose of this role will be the identification of wellbeing support needs on a regional level and signposting Tribunal Members to relevant support. This may involve contact pre/post hearings which are identified to have distressing subject matter and putting the relevant support mechanisms in place to promote the wellbeing of Tribunal Members. The role holder will be key to managing the relationship(s) between Tribunal Members who are volunteers and the organisation more broadly. 

The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and sustainable tribunal system is delivered on behalf of the National Convenor.  

About you

You will have excellent people skills and can build positive relationships with people who come from a variety of backgrounds and beliefs.

You will share collective responsibility for delivering organisational objectives, through active engagement and collaboration with colleagues at all levels in the organisation.

You will be energetic and enthusiastic, a brilliant collaborator with demonstrable experience of effective wellbeing support within an organisational setting; able to evidence insight (professional, direct or personal) into the implications of trauma on behaviour.

You will have direct experience of supporting people (volunteers or employees) through complex or challenging situations. You will have experience of guiding and supporting others through continuous improvement projects; having the willingness and ability to enable changes to take place in the most productive way.

You will be an excellent communicator, building links and networks across teams (internally and externally), effectively initiating dialogue across the organisation recognising that we have a shared responsibility to provide the best experience for our volunteer colleagues and wider stakeholders.

Life at CHS

At Children’s Hearings Scotland, our highly trained Tribunal Members make decisions for Scotland’s unique Children’s Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer Tribunal Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland who support Tribunal Members in their local communities.

As an organisation that works within the Children’s Hearings System, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people.

You can read more about our core values and view an introductory video to our organisation. We also offer a generous benefits package from hybrid working, flexi hours and a fantastic pension scheme. Check out our full benefits summary.

Diversity and Inclusion

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

How do I apply?

For more details, please access the application pack. This includes a full job description and a person specification. The deadline to apply is 11:59pm on Sunday 28 July.

After the closing date, this role profile won’t be available on our website, so please save a copy when you apply. It is anticipated that interviews will be held on 7 August in, or in the surrounding area of Glasgow.

The position is hybrid. This means you will primarily work remotely within North Lanarkshire, South Lanarkshire and Dumfries and Galloway with occasional visits to our main office in Edinburgh.

For an informal and confidential discussion on the role or about any adjustments you might need, please email jobs@CHS.gov.scot.