CHS is delighted to have won the Project and Programme Management Award in the Scottish Public Service Awards 2024, for our Tribunal Support Model Programme. The awards were presented by Holyrood Events at the Scottish Parliament on Tuesday 10 December.  

 

'We are thrilled to have won this award, acknowledging years of care, attention and planning by the CHS volunteer community and National Team colleagues.

'This work is an important building block in the promise we made to children and young people to transform the hearings system in Scotland and we are honoured to have had it recognised.'

– Claire Gibson, Senior Change Manager

Enhanced support for Panel Members

The Tribunal Support Model was implemented in 2023-24, introducing a new regional Area Support Team structure and a centralised approach to the allocation of Panel Members to hearings. Nine regional Area Support Teams are now in place, matching the Scottish Children’s Reporter Administration (SCRA) localities, to provide alignment with CHS’s key hearings system partner.

Each area has a dedicated Tribunal Delivery Manager, Partnership Coordinator and Wellbeing Coordinator. They work alongside local teams of volunteer Panel Engagement Leads, Lead Panel Practice Advisors (Lead PPAs) and Learning Champions to support our 2,200 Panel Members and PPAs across Scotland.

Prestigious awards

The Public Services Awards were launched in 2014 and inspired by the late Campbell Christie, who chaired the Christie Commission that delivered a new vision for public services in Scotland.

The awards aim to recognise best practice, teamwork, innovation and clear leadership across Scotland’s diverse public services. Nominations were considered by a panel of judges from across the public, private and third sectors and the Project and Project Management Award was presented by Amos Haniff, Professor of Project Management at Heriot-Watt University.

Photo: from left, Claire Gibson, Senior Change Manager; Sarah Young, Panel Member in Central and West Lothian; and Lynne Harrison, Director of Tribunal Delivery and Depute Chief Executive.